atv99's commitment to responsible gaming
Enjoy yourself, stay within your limits — atv99 is with you at every step to keep you safe.
Our sense of responsibility
Online gaming and betting is fundamentally a form of entertainment. atv99 believes the experience is truly enjoyable only when each player participates voluntarily, with a clear mind, and within their own means. That is why we do not just offer games and bonuses — we make your safety our highest priority.
Responsible gaming means staying aware of your budget and time, not making decisions driven by emotion, and having the courage to take a break when you feel the need. atv99 is here to make that easier — deposit limits, self-exclusion, time-out, and 24/7 support — all within your reach.
Remember: Betting is never a reliable source of income. It is purely for entertainment — never play with borrowed money or funds you need for essentials.
atv99's protection tools
Deposit Limit
You can set the maximum amount you deposit daily, weekly, or monthly. Once a limit is set, reducing it takes effect immediately. Increasing it requires a waiting period, which helps protect you from impulsive decisions.
Time-Out
If you feel you need a short break, you can temporarily pause your account for anywhere from 24 hours to a few weeks. During this time you will not be able to log in or place any bets — a complete opportunity to clear your head.
Self-Exclusion
If you are experiencing longer-term issues, you have the option to fully close your account for an extended period. While self-exclusion is active, re-registration or login through any channel will be blocked.
Session Limit
You can set a maximum duration for each gaming session. Once the set time has passed, the system will automatically alert you and, if needed, end the session.
Activity Log
You can view a complete history of your deposits, withdrawals, bets, and sessions. Review your own patterns and make decisions as needed — transparency is the first step toward awareness.
24/7 Support
Day or night, our support team is ready to help via live chat and email, in both Bengali and English. If you feel your gaming is getting out of control, reach out to us directly.
21+ age restriction
atv99 follows a strict age verification policy. Only those aged 21 or above may register and play on our platform. Age is verified at registration and before the first withdrawal.
To parents and guardians: If there are minors in your household, make sure your devices are password-protected and keep your atv99 account details completely private.
We encourage parents and guardians to use appropriate parental control software on their devices. If you suspect any underage gaming activity, notify our support team immediately — we will act as quickly as possible.
Assess yourself
Ask yourself the questions below. If you answer "yes" to more than one, it may be time to seek support.
- Do you keep betting beyond your budget and regret it afterward?
- Do you feel pressure to bet more in order to chase your losses?
- Are you trying to hide your betting habits from family or friends?
- Do you want to cut down on your playing time but find you cannot?
- Are you spending money you need for daily expenses on betting, or taking on debt for it?
- Do you feel anxious, irritable, or in a bad mood when you cannot play?
These signs are not a sign of weakness — they are a signal to seek help. atv99's support team is ready to assist you with empathy and without judgment.
How to activate protection tools
You can set up your own protection in just a few steps.
Log in to your account
Access your account on atv99 and go to your Profile or Account Settings.
Find the "Responsible Gaming" section
Within Account Settings, select the "Responsible Gaming" tab.
Set your preferred limits
Choose from deposit limits, session limits, or time-out — whichever you need — and set the amount or duration.
Confirm the change
Confirming the set limit may require an OTP or password — this prevents unintended changes.
Contact us directly if you need help
If you need assistance with self-exclusion or any other complex matter, let our support team know via live chat or email.
The golden rules of responsible gaming
Set a fixed budget before you play and stick to it.
Set a time limit and spend time with family and friends.
Avoid betting when under the influence of alcohol or anything else.
Do not bet more in an attempt to chase your losses.
Do not treat winnings as fixed income — every outcome is uncertain.
Take regular breaks and play only for entertainment.
We are here if you need help
If gaming becomes a source of stress rather than enjoyment, you do not have to face it alone. atv99's support team is here for you 24 hours a day, seven days a week, in both Bengali and English.
Reach out to us — without judgment, with empathy. We will help you activate self-exclusion, reduce your deposit limit, or use any other protection tool.
Responsible Gaming FAQ
Enjoy yourself and keep responsibility in mind
Enjoy slots, cricket betting, and live casino in a safe environment at atv99. Check our FAQ for any questions.